"Management is doing things right; leadership is doing the right things." "There is nothing so useless as doing efficiently that which should not be done at all." "We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn." "'Management' means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folklore and superstition, and of cooperation for force." - - - Peter Drucker - American (Austrian-born) management writer (1909 - 2005)